“Is it safe for the dog?” They all ask it.
Pest callers want a price, a date and a safety answer, and the safety answer is the one nobody should improvise. Callfoyer books the inspection, reads your own treatment notes back word for word, and offers no opinion on what is safe.
How it sorts a pest-control call
YOUR RULES- Book
- A pest you treat, at an address you coverBooks the inspection at the rate you publish
- Urgent
- Wasps at a door, rodents in a kitchen, bed bugsApplies your same-day rule and flags it at the top of your inbox
- Quote
- Wants a price before committingTakes the property size and the pest. The inspection sets the price.
- Refuse
- “Is the spray safe for my dog?” · “Can I stay in?”Reads your own notes back and stops. No safety opinion, ever.
What pest-control callers ask
A price, a date, and one question about safety.
Answered from your own treatment notes and published rates, never with a safety opinion.
- “Is the treatment safe for a dog?”
- Reads your own preparation and re-entry notes back word for word, then books the inspection. It adds nothing of its own.
- “How much to get rid of wasps?”
- Gives your published rate for that treatment against the property size, and books the visit.
- “Can someone come today? They're at the back door”
- Applies your same-day rule, takes the address, and puts it at the top of your inbox.
- “Do you treat bed bugs?”
- Checks which pests you take on and which you refer out, before it books anyone.
- “What do I need to do before you arrive?”
- Reads your preparation checklist for that treatment, so the visit isn't wasted.
- “Is there a guarantee?”
- States your own warranty terms and the follow-up visits they include. Nothing more.
Vertical-specific module
The line it does not cross
A plumbing page argues that the agent acts decisively. A pest-control page has to argue the opposite: that it stops, because the caller with a toddler and a dog is asking about a regulated chemical. It already declines anything your profile doesn't cover — these are the four refusals worth writing out explicitly before you forward a single call.
Read the security notesNo safety opinion, ever
Not whether it's safe for a pet, a child or a pregnancy. Write that rule and it reads your own re-entry notes back and books the inspection instead of answering.
Your product notes, in your words
Preparation, re-entry times and what's on the label are yours to write. It repeats them and stops — it has no chemical rulebook of its own, which is exactly why it never improvises one.
Guarantees only what you wrote
It states your warranty terms and the follow-ups they include, and never extends one to keep a caller happy.
Every call is a record you can check
Recording, transcript, and each action it took with its result. Our support staff can't browse accounts: opening yours creates a session that expires and is recorded against their name, and it can't reach our own staff tooling.
More industries
Other trades we've written a profile for
Twenty minutes from now
Somebody is going to call while you're reading this.
Building it is free and takes about twenty minutes — you hear it in your own greeting before you decide anything. Pick a plan and a number when you want it answering for real, and turn the forwarding off in one tap if you hate it.