You have hands in someone's hair. The phone rings six times.
Thirty-eight per cent of salon calls come in outside opening hours, and the rest arrive while you're mid-colour. Callfoyer books by stylist, refills the gap a cancellation leaves, and never puts a client on hold.
How it sorts a salon call
YOUR RULES- Book
- Wants a specific stylist and timeReads that stylist's column and books the right service length
- Refill
- Cancelling todayTakes the cancellation, frees the column, and flags the gap for you
- Quote
- Asking what a service costsReads your price list, and says a consultation sets colour work
- Booked out
- Wants a stylist who's fully bookedOffers the next real opening in that column. It never double-books.
What salon callers ask
Five bookings and a price. Every hour.
Answered from your own price list and your stylists' real calendars.
- “Is Nadia in on Saturday?”
- Checks that stylist's rota by name and books into her column, not the shop's.
- “How much for a full head of highlights?”
- Reads your price list, and says the consultation sets the final figure.
- “How long will it take?”
- Books the right service length, so a balayage doesn't land in a thirty-minute slot.
- “Do you have anything today?”
- Offers real gaps, including one a cancellation just opened, and holds it while you talk.
- “I need to cancel my four o'clock”
- Takes the cancellation, frees the slot on your calendar, and flags it so you can refill it.
- “Do you do keratin?”
- Confirms the services you offer and which stylists do them. Nothing beyond that.
More industries
Other trades we've written a profile for
Twenty minutes from now
Somebody is going to call while you're reading this.
Building it is free and takes about twenty minutes — you hear it in your own greeting before you decide anything. Pick a plan and a number when you want it answering for real, and turn the forwarding off in one tap if you hate it.