They are standing on the shoulder in the dark.
A roadside call is a location and a decision, in that order. Callfoyer takes the exact location first, tells a car in a live lane from one parked safely, and puts the dangerous ones on your radio before it does anything else.
How it sorts a roadside call
YOUR RULES- Call you
- In a live lane, or unsafe where they arePins the location, then reaches you before it books anything
- Dispatch
- Safe where they are, needs a truckLocation, vehicle, and whether it rolls — then your dispatch rule
- Quote
- Asking the hook fee and the mileage rateReads your rate card, and the radius you actually cover
- Decline
- Outside your radius, or a class you can't liftPolitely, and it can name the operator you refer to
What roadside callers ask
Where they are, then everything else.
Answered from your own coverage radius and rate card. It gives no roadside safety advice.
- “I'm on the shoulder of the 94”
- Pins the exact location and direction of travel first, then flags a live-lane call straight to you.
- “How much to tow it four miles?”
- Reads your hook fee and per-mile rate, and checks the address sits inside your radius.
- “How long until someone gets here?”
- Gives the window your dispatch rules allow. It never invents an ETA to keep someone calm.
- “It's a lifted truck — can you take it?”
- Checks the vehicle classes you can actually lift before a truck is dispatched.
- “Do you do lockouts and jump starts?”
- Confirms which roadside services you run and what each one costs.
- “Can you take it to my own shop?”
- Takes the destination and applies your out-of-radius and drop-off rules.
More industries
Other trades we've written a profile for
Twenty minutes from now
Somebody is going to call while you're reading this.
Building it is free and takes about twenty minutes — you hear it in your own greeting before you decide anything. Pick a plan and a number when you want it answering for real, and turn the forwarding off in one tap if you hate it.