They want a price and a promise in the same sentence.
Aesthetics callers ask what it costs and what it will do to their face, and only one of those is yours to answer on the phone. Callfoyer gives your published pricing, books the consultation that has to happen first, and promises nobody a result.
How it sorts a med-spa call
YOUR RULES- Consult
- First-time, injectables or laserBooks the consultation your protocol requires before treatment
- Book
- Returning client, a treatment you offerInto the right provider's column, at the right treatment length
- Quote
- Asking what a course costsReads your price list per unit or per session, and nothing more
- Refuse
- “How many units do I need?” · “Will it fix this?”Dosing, suitability and results stop here, always
What aesthetics callers ask
A price, a date, and a promise you can't make.
Answered from your published price list and your providers' real calendars, never with a clinical opinion.
- “How much is a course of six?”
- Reads your package pricing and says the consultation confirms the plan. It never discounts to close someone.
- “How many units will I need?”
- Books the consultation. Dosing is a prescriber's decision and it says so plainly.
- “Will it get rid of this scar?”
- Offers no view on results. It takes the concern in the caller's own words and books the assessment.
- “Is there any downtime?”
- Reads your own aftercare notes for that treatment, and stops exactly where they stop.
- “Can I see the nurse who did it last time?”
- Books into that provider's column by name, with the right treatment length.
- “Do you take payment plans?”
- Confirms the payment options you offer. It never negotiates a price.
Vertical-specific module
The line it does not cross
A plumbing page argues that the agent acts decisively. An aesthetics page has to argue the opposite: that it stops, because the caller is asking a medical question about their own face. It already declines anything your profile doesn't cover — these are the four refusals worth writing out explicitly before you forward a single call.
Read the security notesNo dosing, ever
Units, sessions, strengths and intervals are a prescriber's decision. Write that rule and it books the consultation instead of answering.
Promises no result
It quotes your published prices and reads your own aftercare notes back. It never tells anyone what a treatment will do to them.
Never confirms who is a client
A caller asking whether someone has been treated by you should get a polite refusal, not a yes or a no.
Every call is a record you can check
Recording, transcript, and each action it took with its result. Our support staff can't browse accounts: opening yours creates a session that expires and is recorded against their name, and it can't reach our own staff tooling.
More industries
Other trades we've written a profile for
Twenty minutes from now
Somebody is going to call while you're reading this.
Building it is free and takes about twenty minutes — you hear it in your own greeting before you decide anything. Pick a plan and a number when you want it answering for real, and turn the forwarding off in one tap if you hate it.